As part of my investigation into our transportation options now that we don’t own a car, I recently discovered Getaround, thanks to a referral from I Bike U Bike. Getaround is a San Francisco-based program where people who own cars can rent them to people who want a car for a while—rates are daily, weekly, or monthly. Someone asked me, “Oh, like Relay Rides?” I had to check what that was, but: yes. However Getaround seems to have better coverage in San Francisco, plus some cars that can be accessed without meeting the owner face-to-face.
Last weekend my sister and I took a day trip to a yoga retreat in Sebastopol. This was my big idea; I take yoga at noon at work and I like it. My sister does Crossfit. Ultimately I would say that although the retreat had its moments, and although I like yoga classes, I am probably not the yoga retreat type. Most importantly, it was a long time to spend away from my kids. There was also a bigger emphasis on woo than I had hoped. Yoga can get pretty heavy on the woo: qi, live harp music, discussion of sutras, detailing transformational experiences, chanting, “rebirth,” etc. This retreat was admittedly pretty low on that scale, going no further than seated meditation and breathing exercises. What can I say? I’m uptight, and I’m comfortable with myself that way. My sister also tends to avoid the woo, but she was a good sport.
Anyway, my sister and brother-in-law don’t own a car, and neither do we anymore. She was going to rent one through Zipcar to get us to Sebastopol, but Zipcar charges almost $120 for an all-day rental! I suggested she try Getaround instead. She found a 2009 Jetta the same distance from her place as the local Zipcar pod, which she could rent for 24 hours, gas included, for $50. What’s more, Getaround has a much better insurance plan. I am foreshadowing.
So we went to Sebastopol and back in this lovely car, which was immaculate, more so any other rental car I’d ever seen. My sister said the owner was fantastic, very mellow, and she liked the experience so much that she began wondering whether it was worth maintaining their Zipcar membership, given that Zipcar involves an annual membership fee, has higher rates, and requires them (for the sake of their sanity, not as a matter of policy) to maintain a named non-owner auto insurance policy. (We belong to City CarShare, which is nonprofit and has lower rates and better insurance, plus I get an extra discount through my employer, but their coverage in her neighborhood is spotty and she doesn’t get my discount.)
When we returned to San Francisco, we stopped for dinner at a Mexican restaurant we’d both heard of but never visited. It was great. We were having a fantastic day, and left so she could drop me off to tuck the kids in at bedtime. When we walked out to the car, which she’d parked on the street, we saw a taxi stopped in front of it with flashers on and a bunch of people standing around taking photos with their smartphones. Why? There was a giant gouge on the side of the Getaround Jetta where the taxi driver had smashed into it.
“DAMMIT!” said my sister. “My very first Getaround rental! This guy is never going to rent to me again!”
Unlike many drivers in San Francisco who hit parked cars, this one had stopped. It might have been because both his fares and a handful of passersby immediately stopped to start taking pictures, but let’s give him the benefit of the doubt, because he seemed pretty decent about the whole thing. But the incident began a whole cascade of phone calls, information exchanges, and smartphone photography.
My sister called the Jetta’s owner, who seemed surprisingly equable about having his car hit. I called Getaround, and although they didn’t answer, they called me right back, and then told my sister everything would be fine. Everyone took lots of photos. The cab driver called his insurance and they wanted my sister’s license and insurance information, and wouldn’t you know it, there was a Getaround insurance card right there in the glove box.
When the cab driver said he wanted their insurance adjuster to come out right then and there, I started thinking about other ways to get home before my kids passed out and my husband assumed that I’d died. Sidecar apparently had a ride available 3 minutes away, but just before I booked it, the insurance adjuster called to say that he was halfway around the world, and given that the Jetta could be driven, could everyone just deal with this on Monday morning? So that’s where we left things. My sister drove me home and headed back herself. We both kept laughing in disbelief. The car got hit the very first time she tried Getaround! Talk about bad luck.
That said, despite the collision, or rather even with the collision, the Getaround part of the day was great. Assuming that we’re both not permanently blacklisted, I would rent from them again, especially for a day trip. There are so many more options for the car-free in San Francisco now; I feel like our timing could not have been better.