
Our kids “borrowing” the toys in our Copenhagen apartment’s courtyard
I feel like I should subtitle this post, “why I get whiny about components.”
When we started riding our bikes in San Francisco we did not go by half-measures. We got bikes and we rode them pretty much every day as transportation. We hauled our kids to school and their activities and back, rode to work, and got groceries. It was fun! And we assumed that that was what bikes were FOR. That’s what comes of picking up bike riding in Copenhagen.
We realized pretty quickly that lots of bike manufacturers had different ideas about how we would ride. That’s because we kept breaking things on our bikes. At first we assumed we were doing something wrong. It seemed entirely plausible that we were just lousy riders after such a long hiatus. But our excellent bike shop assured us this was not the case. We were just riding a lot more, and in much more difficult conditions, than the people who built our bikes had expected. What do I mean by difficult conditions? San Francisco streets where we live and work are steep, poorly paved, and dirty.
I have written about my brake paranoia before. We spend a lot of time going down steep hills, and that puts serious wear on the brakes. It is no accident that I go on (and on and on) about hydraulic disc brakes, which last and last and stop on a dime. We also spend a lot of time going up hills. When we rode rental bikes in Portland we could go for several minutes without shifting, but this never happens here at home. Once, while wandering though Ikea, I saw a piston pressing a carved wooden bottom into a chair, over and over again, supposedly to demonstrate the chair’s longevity. That is essentially equivalent to what we do to our gears.

This street is in average-to-good condition by San Francisco standards. Lots of cars mean lots of damage.
The streets around San Francisco are also poorly maintained. Riding around my office and down the hill from home, the asphalt is so rough that it makes my bell ring as I bump over it. At first it was sort of annoying but also sort of funny. It became less funny when I realized that this was literally rattling parts off my bike. And the streets are dirty. At bike camp, my son was told to wash his bike at the end of the week, every week. We should do this, but we totally don’t. So our bikes look like crap a lot of the time, and all the grime doesn’t do the moving parts any favors either. And it is a rare day that I ride without having to dodge broken glass in the street.
So we learned to care about the components on our bikes. Most cargo bikes come with low to mid-range parts. High quality parts cost money, and my sense is that people already balk at the costs of cargo bikes, which unquestionably cost more than ordinary bikes. Plus a lot of people who take up riding bikes for transportation do so in conditions that are less extreme than ours. This makes sense to me: the barriers to entry are a lot lower in places without serious terrain to battle. And finally, most people who ride bikes in the United States do it as a supplement to car ownership, not to replace driving. They’re not riding every single day. Why not use cheaper parts? Most riders don’t need anything better than that.

The city brought goats in earlier this year to eat the garbage that had piled up around the bus depot across the street from my office. (I hate riding up this hill, incidentally.)
Yet over here in our stomping grounds things are different. Thus I find some bikes difficult to imagine owning because if I bought them, I would have to replace almost every part (or build up a bike from a frame, which exceeds my ambitions). This is essentially what happened with our Kona MinUte. It lists as a $1,000 bike. Thanks to our bike shop’s first year warranty, which replaced everything we broke, it is now really a $2,000 bike (and now we like it twice as much). In its first year, here is an incomplete list of what was replaced: brakes, pedals, shifters, chain, derailleur guide, tires, tubes, chain ring. And this is why we were told to buy a bike from a good local shop: we paid a fraction of the true cost of those upgrades. Even swapping out the crappy disc brakes with excellent hydraulic disc brakes was half-price. That’s because our shop called Kona and insisted that they give us a credit toward the upgrade. And although all of this was great, even better than great, these upgrades meant that the MinUte spent a lot of time in the shop the first year. That was frustrating given that it was supposed to be a daily commuter. It also meant there were some scary and annoying moments, like when the old brakes failed going down steep hills (twice!), or when one pedal snapped in half while riding, or when Matt got four flats in four days.
There was a time that I complained about having to invest so much more in a bike to get a comparable riding experience as people in other places, which reminded me of how much more we pay in rent to live in San Francisco than we would in other places. I am over it. We are lucky to be here, we both work and can afford the relatively trivial price of bike maintenance, and anyway we all have different burdens to bear. However when we went looking for a new bike, we knew that we were willing to pay up front to keep that bike out of the shop, not to mention to keep it from careening down a hill with no working brakes and two kids on board. Our new Bullitt came with outstanding components, and I haven’t regretted our decision to pay for that. In addition to being safer, it’s also more fun to ride a bike with better parts. The Bullitt will never drop a chain, and it shifts cleanly and without hesitation. And it’s never skidded past a stop sign at the bottom of a hill, even fully loaded.

These bikes can now handle whatever San Francisco can throw at them.
At times I have criticized bikes that I perceive to have middling parts because where I ride, it’s something that matters a lot. Should people in other places pay for higher quality parts? Maybe, maybe not. It depends on how often they’ll be riding, how difficult the conditions are, and how much they care. The more you ride and the more hills, wet, and cold you face, the more likely it is that a low-maintenance bike with great parts will be worth the money. Where it’s flat, people often gravitate to Dutch bikes, which are built like tanks. But if riding a bike is a sometimes thing, or if you’re living in sunny Southern California, hitting a lower price point may be far more important than having a bike whose parts can weather all conditions.
But there isn’t a free lunch. One cargo bike may cost twice as much as another cargo bike, even though they look very similar. Cargo bikes aren’t sold based on sex appeal or brand names (because they have neither), so there is always a reason for a price difference. Sometimes that reason simply isn’t relevant to the local conditions or a family’s riding style, but it’s a real reason. And while there’s no wrong decision if it’s an informed decision, it is entirely possible to make a bad choice if you don’t know what you’re choosing. We bought a cheap cargo bike first because we didn’t know any better. We didn’t have to pay for that mistake because we bought it from a great shop. We got lucky.